There is no return / refund policy on any product / package once it is purchased. However, Velocity Management reserves the right, at its sole discretion, to audit extraordinary request.
Booking Cancellation Policy
Any booking can be cancel or delay until two hours prior to the booking, without any charge. Unfortunately no refund less then two hours before the session.
Use of the Velocity website
The Velocity website is owned and operated by Velo-City Group Limited. Velo-City Group Limited reserves the right to suspend or to terminate your access to the Velocity website at any time, with or without notice.
All intellectual property rights, including copyright, in the content displayed on the Velocity websites ('Content') belong to Velo-City Group Limited or its licensors.
Use of Content
The Velocity website and the Content may only be used for your personal, non-commercial use. For this purpose alone you may retrieve and display the Content on a computer screen, except for this, you agree not to download, copy, reproduce, modify, store, archive, show in public, redistribute or commercially exploit in any way any part of the Content without the prior written permission of Velocity. You agree not to use the Content or the Website for any illegal or improper purpose, nor for any purpose which might infringe the rights of others or which might harass or cause inconvenience or distress to any person.
You also agree to abide by all copyright notices and restrictions attached to the Content and not to remove or alter any such notice or restriction or alter the Content in any way.
Limitation of liability and disclaimer
Velocity obtains the Content from a wide range of sources and it includes facts, views, opinions and information likely to be of interest to users of the Website.
While all reasonable care is taken, we do not guarantee the accuracy, completeness, timeliness, performance or fitness for any particular purpose of the Velocity websites and the Content nor do we endorse or accept any responsibility for any views, advice, recommendations or opinions expressed on the Velocity websites or any website to which we link.
The Content should only be used for your general information and use and not by way of specific recommendation or advice as your circumstances are different to other users.
Before taking any action or decision based in whole or in part on the Content, you should always make your own independent checks of any information that is important in making such decision or taking such action. You should also seek professional advice in appropriate circumstances (such as medical advice.)
Velocity does not give any warranties in respect of the Velocity website or the Content, freedom from viruses or other contamination or that the Velocity website is compatible with any computer systems, software and browsers.
All implied warranties or duties are excluded save if and to the extent that they may not lawfully be excluded.
Velocity shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from your use of, or inability to use the Velocity website or the Content or from any action taken, or omitted to be taken, as a result of using the Velocity website or the Content.
To the fullest possible extent allowed by law, you agree that Velocity will not be liable to you and/or any other person for any consequential or incidental damages (including but not limited to loss of profits, loss of privacy or for failure to fulfill any duty) or for any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Velocity website or the Content or to any breach of the terms by Velocity.
You agree that your exclusive remedy, shall be limited to the direct damages (if any) which you actually incur in reasonable and exclusive reliance on the Velocity websites or the Content, and for which we may be held liable by a competent court, of up to a limit of the refund of the amount you paid (if any) in relation to the particular use of the Velocity website or the Content in total during the month in which the damage first incurred.
Velocity contains links to other web sites operated by parties who are wholly separate from Velocity. Such links are provided for your convenience and reference only and Velocity cannot be held responsible in any way for the content, operation or availability of such websites.
Competitions, prize draws and promotions
Velocity may on occasion run competitions or prize draws either on its own behalf, for other parties or in conjunction with commercial partners. These will be subject to additional rules and conditions which will be made available at the time of any such competition.
Changes to these Terms
Jurisdiction and Governing Hong Kong Law
By accessing the Velocity websites you agree to accept that these Terms are governed by and construed in accordance with the laws of Hong Kong. You also accept the exclusive jurisdiction of the Court in relation to any dispute that may arise in connection with these Terms or your use of the Velocity websites or arising in any way from the Content.